...Government services? Were high-volume services more likely to be a certain type than low-volume services? Did some Departments specialise in particular service types? Findings Taking a sample of services, we...
Search is right at the centre of GOV.UK. It’s the main focus of the homepage and it appears in the corner of every single page. Many of our recent and upcoming apps such as licence finder also rely heavily on …
At GDS we iterate. One of the key contributions to that iteration is the post change checking to make sure that the users needs truly have been met and that the rules of the game have not changed. Peter Jordan, …
...the Driving Standards Agency explained how GDS values inspired a re-evaluation of their content, and the big difference it has made to their audience. Simpler, clearer, faster. Ever since I...
I was recently invited to give a short talk at Agile Teacamp, an event where people come to learn about and share their experiences with agile software development. They're friendly and informal events held over a cup of tea in a department store …
Every year, central and local government serve citizens and businesses through one and a half billion transactions.
...services - amongst them the government’s flagship digital service. EVL Carolyn I started work on digital services in 2003/04 when things were very different in the digital space. Electronic Vehicle...
Last Thursday the second iteration of a tool to allow comments on Bills passing through the House of Commons process went live. Steph Gray from Helpful Technology explains why a second iteration was needed and how putting users needs first …
After we launched the iteration of GOV.UK two weeks ago we received a lot of feedback via Twitter and email regarding the changes we had made to the visual design of the site. Alex Torrance, User Experience Designer at GDS …
We started using a new font on GOV.UK last week, and received feedback that it wasn't working in everyones browsers. Creative lead Chris Heathcote details the changes the team has made to make sure the font works well for everyone.
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