CustomerFirst is a new unit in GDS, set up to explore fresh ways of working in government and modernise public services. The unit launched in January 2026. This blog post shares insight into the work so far and plans for the 2 years ahead.
One of the GDS design principles is 'design with data'. Front end developers need to know what the current browser landscape looks like and in which browsers they should be regularly testing new features. To help us do that, I created …
...we’ll be publishing the Government digital service standard in beta. It’s something we’ve been working on for months. It’s a fantastic product and service back to other people in Government,...
...is made up of twenty-five young people who have all been involved with fascinating digital projects around Europe, like the greenlight for girls project in Belgium, the Robotikos events in...
In 2010 the Prime Minister established the Northern Future Forum (NFF) with a different angle on the typical international summit. Instead of the usual set piece speeches and behind-the-scenes trading, NFF is a forum for leaders to learn from experts …
...Scotland. What have we been up to at GDS this week? This week, we mark the one-year anniversary of Inside Government. I know of no better way to mark it...
...was like. Yesterday the corporate web presence of HM Revenue and Customs went live on Inside Government, exactly one year to the day since the beta of Inside Government went...
...and content designers The Content Explorer helps our product managers and content designers as they identify, prioritise, and evaluate content. “It’s going to allow us to see quickly and in...
A year ago today we launched the beta of Inside Government on GOV.UK - a working, public demo of a product which to many people had previously seemed unimaginable. The site was a live test of what multiple departments sharing …
With the number of ministerial departments, public bodies and agencies on Inside Government increasing each month and features being released or adjusted daily, it is important to gauge the success of each iteration. That way, we can make sure that …
...when they can decide whether it is a good idea or not. What about visitors to GDS this week? We have had three Governments in this week. Sweden, Bulgaria and...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
