Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.
...We are working to increase the capacity and the performance of the site to support the interest in this initiative. I am sorry to anyone who was unable to access...
One of the Digital Engagement team’s responsibilities is the ‘Connecting People’ program. This looks to improve internal engagement within the Civil Service by providing a series of digital tools to all users of the Government Secure Intranet. The CivilMedia Suite …
...into one function in order to drive up quality and consistency of user experience. Please do take some time to review our projects. As the new Director of Digital it...
...at the core of design process. This isn't a new approach, but it's one that still all too rare across government. Crucially, all but a handful of the team who...
Directgov was launched in April 2004 to allow people to access public services and government information in a single place. We know that people care little about the structures of...
...I work on two areas to embed these tools to support public services. One of these is to improve internal engagement and collaboration within the Civil Service so that we...
This is the first delivery product from the Government Digital Service (GDS) using Skunkworks techniques to provide an agile delivery and SME engagement capability for the public sector: e-petitions is...
Government ICT has gained the reputation for being about massive projects, with very long time scales, very high costs and being primarily delivered by a small number of very big suppliers.
We provide an introduction to Assisted Digital which allows customers with different support requirements to access digital services, ensuring no one is left behind.
One of the problems that Alphagov is trying to solve is the confusion generated by the fragmented nature of the government’s digital offering. Who’s in charge of what? Those who...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
