You can find more information about accessibility on the dedicated Accessibility in government blog.
Last week we held our first 'market engagement' event for suppliers interested in providing assisted digital support for government services. It was really popular - so much so that we had to open another session so everyone who wanted to could …
...their input. And we want to look more widely. We will be talking to offline service users, organisations interested in inclusive design, people involved in service delivery, and others with...
...to develop assisted digital support for digital services. This will give the 18% of UK adults who are offline access to digital by default services. Assisted digital support will be...
We’re learning a lot about users as we work with more teams outside GDS. Jamie Trollope from the Customer Insight and Diversity Team at the Driver and Vehicle Licensing Agency (DVLA) writes about what they’ve discovered during some recent user …
Last Friday Rebecca Kemp, Joshua Marshall and I visited the opening of the ‘Design that Makes a Difference’ exhibition at the Royal College of Art. Josh is our accessibility lead and Rebecca leads the Assisted Digital programme. Organised as a …
...both independent of government and responsible for checking that it spends public money wisely. Their reports are often very influential. In 2011 they published the Digital Britain One report (PDF,...
Today’s launch of 18 departmental digital strategies is a statement of ambition for the reform of public services. Mike Bracken writes about what these plans for digital transformation mean. These...
Today we published the Government Approach to Assisted Digital as part of the Government Digital Strategy. Assisted Digital provision is the help and support we will provide so people who can’t use digital services independently can access digital by default …
GDS has published the Digital Landscape Research today alongside the Government Digital Strategy. We want to tell you more about the research, and why we did it.
Back in May, we blogged about the work we were just starting on assisted digital. Today, in the Government Digital Strategy, we commit to taking a cross-government approach to assisted...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
