You can find more information about accessibility on the dedicated Accessibility in government blog.
Last week we held our first 'market engagement' event for suppliers interested in providing assisted digital support for government services. It was really popular - so much so that we had to open another session so everyone who wanted to could …
...the LPA exemplar. We'll also be running workshops with our Stakeholder Reference Group on other exemplar services and will be talking to members of the Digital Advisory Board to get...
...to develop assisted digital support for digital services. This will give the 18% of UK adults who are offline access to digital by default services. Assisted digital support will be...
We’re learning a lot about users as we work with more teams outside GDS. Jamie Trollope from the Customer Insight and Diversity Team at the Driver and Vehicle Licensing Agency (DVLA) writes about what they’ve discovered during some recent user …
Last Friday Rebecca Kemp, Joshua Marshall and I visited the opening of the ‘Design that Makes a Difference’ exhibition at the Royal College of Art. Josh is our accessibility lead and Rebecca leads the Assisted Digital programme. Organised as a …
...moving in the right direction. But it’s also a helpful reminder of the work we still need to do to support those who are less able to use online services....
...the scale of our collective ambition. The journey to this point started with Martha’s report, and the simple but powerful observation that most interactions with Government are transactional, and it’s...
Today we published the Government Approach to Assisted Digital as part of the Government Digital Strategy. Assisted Digital provision is the help and support we will provide so people who can’t use digital services independently can access digital by default …
GDS has published the Digital Landscape Research today alongside the Government Digital Strategy. We want to tell you more about the research, and why we did it.
...shouldn’t stop us going Digital by Default. The definition of Digital by Default in the strategy acknowledges that not everyone is online. In fact, the people who are offline are...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
