Pablo Romero - Lead User Researcher for Digital Identity, Government Digital Service

GOV.UK One Login: Designing for inclusion at scale

Posted by: and , Posted on: - Categories: GOV.UK One Login, Service design, User research
The image features a person with their hand on the keyboard of a laptop. The laptop screen displays: ‘GOV.UK One Login the single sign-on and identity checking solution for government’.

In this blog post, learn how our user-centred design work has revealed some surprising findings, and what we’re doing to address them.

We’re hiring more user researchers at GDS

Posted by: , and , Posted on: - Categories: GDS team, People and skills, User research

Several user researchers across GDS programmes share their personal experiences and what they're working on right now, as part of the GDS Strategy.