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Pablo Romero - Lead User Researcher for Digital Identity, Government Digital Service

GOV.UK One Login: Designing for inclusion at scale

The image features a person with their hand on the keyboard of a laptop. The laptop screen displays: ‘GOV.UK One Login the single sign-on and identity checking solution for government’.

In this blog post, learn how our user-centred design work has revealed some surprising findings, and what we’re doing to address them.

We’re hiring more user researchers at GDS

Several user researchers across GDS programmes share their personal experiences and what they're working on right now, as part of the GDS Strategy.