Pablo Romero - Lead User Researcher for Digital Identity, Government Digital Service

GOV.UK One Login: Designing for inclusion at scale

Pablo Romero - Lead User Researcher for Digital Identity, Government Digital Service and Helena Trippe, Head of User Centred Design for GOV.UK One Login, Government Digital Service, 19 September 2024 - GOV.UK One Login, Service design, User research

In this blog post, learn how our user-centred design work has revealed some surprising findings, and what we’re doing to address them.

We’re hiring more user researchers at GDS

Pablo Romero - Lead User Researcher for Digital Identity, Government Digital Service, Nick Breeze - Lead User Researcher, Government Digital Service and Chris Marshall - Lead User Researcher for GOV.UK, Government Digital Service, 18 June 2021 - GDS team, People and skills, User research

Several user researchers across GDS programmes share their personal experiences and what they're working on right now, as part of the GDS Strategy.