Inside a service manager's head
We talk a lot about building "digital services so good, people prefer to use them"; but we don't often talk about the people who are going to run those services.
Giles Turnbull
What we mean when we talk about content design
Sarah Richards is Head of Content Design at GDS. We sat down with her recently to ask some simple questions: What is content design? What difference does it make?
Every day we write the book: an incomplete history of civil service authors for World Book Day
Today is World Book Day, so we thought it would be fun to look back through history and find out about some civil servants who dabbled as authors on the side.
How to find all the maps published on GOV.UK
Government does a lot of stuff with maps, and if you like maps you might like to know about this clever trick for finding every single one that gets published on GOV.UK. Start off at the Publications page, which by …
Striking a balance between security and usability
Last year our boss Mike Bracken talked at the Code for America Summit in San Francisco, and spoke about the need to strike a balance between usability and security. There is a point beyond which over-zealous security gets in the …
What are we doing about accessibility?
Joshua Marshall is Head of Accessibility at GDS. Just before Christmas, we sat him down for a short chat about his work. In Joshua’s opinion, the single most important thing GDS has done to improve accessibility across government is “change …
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