...way to go. We’re approaching the service assessment transformation as we would a digital service transformation. User needs will continue to be identified and validated, and we will continue testing...
...have to touch, so when they get a call they can allocate it to a particular topic, and they've recently just had to add a button where you can just...
...Government Service Design Manual to find out what services need to do to achieve the Digital by Default Service Standard. (And feel free to feed back to us where you...
The aim of GOV.UK is to bring all government information and services into one place - that is why we are looking to transition over all our websites onto GOV.UK by April 2014. However, there were always going to be …