Service design
You can find more information about service design on the dedicated Services in government blog.
At GDS, we have been building teams focused around product rather than teams focused solely on expertise and I am pretty typical of this ethos. My background is graphic design, so working on the web meant I needed to learn …
Directgov has had a mobile website since 2005. To put this into context, the top selling device that year was the Nokia 1110 (pictured below) - so as you can imagine we were quite limited with what we could achieve.