Posts about who we are and how we work.
We've learnt a lot about assessing services over the last few months. James Kemp, acting Service Manager for passport appointment booking at HM Passport Office, attended one of the early assessments and we asked him to write about the experience. …
Some user needs are easier to meet than others. It doesn't take much research to confirm that most people searching for 'bank holiday' care most about when they can next...
A couple of weeks ago, at Manchester TechHub, we held our first digital learning day for the Technology in Business (TiB) Fast Stream; one of the fast stream schemes helping to create digital leaders of the future. The day was …
...17th July to answer it. Assisted digital workshop at Sprint Alpha Rebecca Kemp and Richard Smith kicked off the workshop by outlining the two projects GDS and departments are working...
Mike Beaven talks about how GDS has been helping Technology in Business fast streamers learn about coding and design, the beta release of the employment tribunal fee service and the...
...check whether any code issues were present in that particular release. The reason behind the second point is a little more subtle. In general, the engagement should be independent of...
...more Foreign and Commonwealth Office services now moved onto the platform. This week Mike went up to Scotland to meet the Student Loans Company, one of the 25 exemplar transformation...
The New Zealand Government Online team has released a sneak preview of their new beta, designed to replace newzealand.govt.nz. Their design mockups look vaguely familiar: Several GOV.UK makers have given the team advice, covering everything from department directory data to …
Today we release the latest version of the GOV.UK homepage. Since the last major revision of the page (which Ben wrote about last year), dozens of ministerial departments and other government organisations have joined GOV.UK. Our new homepage makes it …
...then take that feedback; we’ll make some changes. Angela Jackson, head of product management at Land Registry: [to a service user] If you imagine Land Registry has launched this service...
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