Natalie Jones OBE, Director of Digital Identity, Government Digital Service

How GDS and DWP worked together to improve GOV.UK One Login

Natalie Jones OBE, Director of Digital Identity, Government Digital Service and Cheryl Stevens MBE, Director for Customer Contact, Fraud, Error and Debt, Department for Work and Pensions, 13 March 2026 - GOV.UK One Login, Ways of working

Natalie Jones OBE and Cheryl Stevens MBE explain how their teams are joining up to make proving your identity online simpler, giving you more ways to access government services.

Service meets innovation: The digital Veteran Card is here

Natalie Jones OBE, Director of Digital Identity, Government Digital Service, 17 October 2025 - GOV.UK One Login

We’ve launched the first digital document to be stored in the GOV.UK One Login app. Learn more about why this is an important milestone for government, the benefits it brings and how it paves the way for the future.

GOV.UK Wallet: Building momentum, working in partnership 

Natalie Jones OBE, Director of Digital Identity, Government Digital Service, 14 May 2025 - GOV.UK Wallet

An update about GOV.UK Wallet and our engagement with the technology sector.

GOV.UK One Login: celebrating 50 services 

Natalie Jones OBE, Director of Digital Identity, Government Digital Service, 12 November 2024 - GOV.UK One Login

50 services are using GOV.UK One Login for authentication and identity verification for millions of users. Natalie Jones OBE, Director of Digital Identity at the Government Digital Service, reflects on this milestone in our latest blog post.

GOV.UK One Login: building a green digital service

Natalie Jones OBE, Director of Digital Identity, Government Digital Service, 22 August 2023 - GOV.UK One Login, Green IT

Find out how the GOV.UK One Login programme is using green IT to make our service as sustainable as possible.

GOV.UK One Login: June 2023 update

Natalie Jones OBE, Director of Digital Identity, Government Digital Service, 24 June 2023 - GOV.UK One Login

An update on the GOV.UK One Login programme and the closure of GOV.UK Verify.

An update on One Login for Government

Natalie Jones OBE, Director of Digital Identity, Government Digital Service, 24 August 2022 - GOV.UK One Login, Service design, Transformation

GDS’s Director for Digital Identity shares progress on government’s single sign-on and digital identity solution.

One Login for Government: December 2021 update

Natalie Jones OBE, Director of Digital Identity, Government Digital Service, 1 December 2021 - GOV.UK One Login, Service design, User research

In this blogpost, we address the GDS approach to identity checking and our delivery plan for a new system - Natalie Jones, Director of Digital Identity explains.

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