6 ways we’re helping to make government services better in 2018
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...have taken part in design and user research training. The community also ran new events on service design, design crits and design patterns. This year we’re planning to run even...
Head of design for government
...have taken part in design and user research training. The community also ran new events on service design, design crits and design patterns. This year we’re planning to run even...
We spoke recently at a roundtable in Parliament, organised by the All Parliamentary Group for Design and Innovation (APDIG). At the session, ‘Designing the next generation of government services’, we talked about why GDS is making service design a priority.
Our aim over this parliament is to transform the relationship between the citizen and state: to transform government, together. Service design is a big part of how we plan to do that
...birth and death of cattle, movement of livestock, getting a fishing license - they all amounted to the same thing. They were all licenses, of a sort. They all involved...
...activity (like getting permission) should work both for users and government. Why use service patterns? Like any other kind of standard, service patterns will provide better interoperability between services, meaning...
Licence, permit, registration, certification, accreditation - government has lots of different ways for people to get permission to do something.
We are the digital centre of government. We serve the public, central government departments and the wider public sector.
If you’re interested in joining us, check out all open opportunities on the GDS careers site.