Today we hear from two content experts sharing their thoughts about testing content. Christine works with GDS as a trainer, and is a content strategist. Emileigh is a lead content...
...come from being a robot, we do need those emotions to help keep our users in mind. Follow Christine on Twitter, and don’t forget to sign up for email alerts....
...on the page - you wouldn’t be able to use it. We’ve written some guidance if you’re writing help text for transactions. When we test transactions we start with little...
...We’ve provided training, support and access to more than 1,000 writers across government, who have published more than 120,000 pieces of content to the site. The word about user needs...
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