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https://gds.blog.gov.uk/2020/08/27/podcast-content-design/

Podcast: Content Design

Posted by: , Posted on: - Categories: Content design, Podcast

Government Digital Service podcast with Laura, Ben & Amanda

The August episode of the Government Digital Service (GDS) Podcast is all about content design. This is the process of distilling complex information in a clear, unambiguous and easy to understand format. A content designer’s work makes sure that user needs sit at the heart of all government services.

Amanda Diamond, Head of GDS Content Design and Head of the Cross-government Content Community, and Ben Hazell, Content Product Lead (GOV.UK Programme) at GDS, are this month's guests. They tell Laura Stevens, Creative Content Producer at GDS, about what content design entails, its origins at GDS, how its evolving as a discipline and their work.

The episode includes a clip from Agnieszka Murdoch, Content Learning Designer at GDS, on the Introduction to content design course. The online course launched in May this year following a pilot in 2019. An incredible 11,000 learners signed up to the first course, and it will run again this September.

Sign up to Introduction to content design on FutureLearn and apply for content designer roles on Jobvite.

You can subscribe to the GDS podcast on Apple Music, Spotify and all other major podcast platforms.

You can read a transcript of the episode on Podbean.

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12 comments

  1. Comment by Sal posted on

    Hello, I second the request to remove the music entirely. I have ADHD and find it hard to concentrate when there is any background noise. I love the wisdom contained in the podcast but I had to switch it off as the music was so distracting. I felt like I was stuck in a lift with the music on. I'm sure this is just an oversight as GDS are very accessibility aware and even discuss this in the podcast. Thanks for taking this into consideration and keep up the good work.

    Reply
    • Replies to Sal>

      Comment by GDS team posted on

      Thank you Sally, we have taken this feedback on board and will ensure that future podcasts will not have such issues.

      Best wishes,
      the GDS team

      Reply
      • Replies to GDS team>

        Comment by Sal posted on

        Excellent, I really appreciate that.

        Reply
  2. Comment by Daniel Foley posted on

    • Replies to Daniel Foley>

      Comment by GDS team posted on

      Hi Daniel,

      You should find the podcast at this link without any issues.

      Best wishes,
      the GDS team

      Reply
      • Replies to GDS team>

        Comment by Daniel Foley posted on

        Hi Simon

        That's worked thank you! do you mind if I reference this from my website https://www.danielfoley.co.uk ?

        I am looking to create a post on how content design is intrinsic to digital transformation and end user personas. I liked Amanda's comments on content maps and packaging up information for end users.

        I wanted to drop a link and quote to the podcast if that's OK?

        - Daniel

        Reply
        • Replies to Daniel Foley>

          Comment by GDS team posted on

          Hi Daniel,

          Yes, you can reference the podcast and what is said in it.

          Best wishes,
          the GDS team

          Reply
  3. Comment by Simon posted on

    Hi - really enjoy the podcast series. Interesting and informative - but the background music in the Content Design episode is really distracting. Any chance it could be turned off or turned down for future episodes?

    Reply
    • Replies to Simon>

      Comment by GDS team posted on

      Hi Simon,

      Thanks for bringing this to our attention. We've uploaded a different version with the music turned down.

      Best wishes,
      the GDS team

      Reply
    • Replies to Simon>

      Comment by Richard posted on

      +1 This really needs to be turned off/faded out after the intro, even turned down it's not helping

      Reply
      • Replies to Richard>

        Comment by GDS team posted on

        Hi Richard,

        We've changed the sound mixing on the podcast. Let us know what you think.

        Thanks,
        the GDS team

        Reply
        • Replies to GDS team>

          Comment by Richard posted on

          There’s still feint drumming in the background, but thanks for trying : )

          Reply

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