If you hold a UK or European (GB) patent, you can now renew it more quickly and easily using a simple online service.
Here's a very short film we've made about it:
What was a cumbersome process of filling in and posting forms now takes about 4 minutes online. You just need to enter your patent number, some personal details, and make an online payment. You receive a confirmation email soon after, so there’s no anxiety about forms getting lost in the post.
One user described it as “a doddle”, and the user feedback has been extremely positive overall. Since the service went public, 99% of users have said they were either satisfied or very satisfied.
Since its release in July, digital take-up has been excellent, and a clear channel shift can be seen on the performance platform.
The work's been done by the digital team at the Intellectual Property Office in Newport, which is part of the Department for Business, Innovation & Skills.