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Government Digital Service, Department for Science, Innovation and Technology

Guest post: user research at the Home Office

Posted by: Katy Arnold, Posted on: 11 March 2014 - Categories: GOV.UK
Demonstrating with users - Home Office guest blog on GDS

...the current Priority Service to come to our offices for a demonstration of the form. At the moment, the service uses long paper forms that often require repeated entry of...

Read more of Guest post: user research at the Home Office - 8 comments

Reaching all our users

Posted by: John Waterworth, Posted on: 22 November 2013 - Categories: GDS team

...plan, I never know exactly what I'll find when I get to the location. But I always learn so much about our users and our services. Broad audience Our project...

Read more of Reaching all our users - 4 comments

How we do user research in agile teams

Posted by: Leisa Reichelt, Posted on: 30 August 2013 - Categories: GDS team

Getting user research into agile teams in a way that is timely, relevant and actionable is a challenge that teams the world over are tackling. Working effectively in agile has recently been the driver of some fairly significant changes to …

Read more of How we do user research in agile teams - 8 comments

Meet the User research team

Posted by: Graham Higgins - former Senior Digital Media Producer, Government Digital Service, Posted on: 29 April 2013 - Categories: GDS team

Today marks the return of our occasional series of videos introducing GDS teams. So far, we've introduced the Transformation team, the Finance team and the Hosting and Infrastructure team, and shone the Spotlight on procurement. Now we'd like to give you …

Read more of Meet the User research team - 3 comments

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