What service managers are thinking about

...definition of what 'service' means varies too. Does it mean something that's only public-facing? What about tools, platforms and software that we all share? Is a digital service different from...
...definition of what 'service' means varies too. Does it mean something that's only public-facing? What about tools, platforms and software that we all share? Is a digital service different from...
The Government Digital Strategy described a new role crucial for helping create digital services so good that people choose to use them - the service manager. We’ve started an induction and development programme for those people, prototyping and learning as …