Building the standard
At the outset, it wasn't clear that we were making a manual. Our brief was to draw up the thing that all new services will be judged against - the Digital by Default Service Standard, as set out in the …
Sketching (and some features that didn't quite make it)
It is always easier to sketch out a page design rather than build straight out or do a detailed mockup - it is lower cost and gives everyone a common thing to frame discussions around. Here are a few of …
Accessibility
It is vital that the Government's live web sites are as accessible as possible for everyone. There can be no argument about that - their audience is everyone. With a short, agile, project like Alpha.gov.uk (we've had just over 10 …
A few design rules for Alpha.gov.uk
Back in February when we were kicking off the alpha project, we spent the first couple of weeks scouring search logs and analytics for the various central government websites; thinking about who our users were and generally discussing the kind …
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What’s next for digital identity in government?
Find out how we’re working with government teams to co-design a single sign-in and digital identity solution that works for all services and their users.