Last week we held our first 'market engagement' event for suppliers interested in providing assisted digital support for government services. It was really popular - so much so that we had to open another session so everyone who wanted to could …
The Assisted Digital team at GDS is working with departments to develop assisted digital support for services being redesigned to be digital by default. The first 25 of these are known as exemplars, as their progress will inform and guide …
We are starting to talk to potential providers of assisted digital support from the commercial, voluntary and wider public sectors. The Assisted Digital team at GDS is working with departments to develop assisted digital support for digital services. This will …
Last Friday Rebecca Kemp, Joshua Marshall and I visited the opening of the ‘Design that Makes a Difference’ exhibition at the Royal College of Art. Josh is our accessibility lead and Rebecca leads the Assisted Digital programme. Organised as a …
It’s slightly strange to be reporting on another week without a major launch but it’s something we should get used to. One of the main advantages of iterative working is that the big bangs of launching new products and platforms …
We provide an introduction to Assisted Digital which allows customers with different support requirements to access digital services, ensuring no one is left behind.