FAQs: why we don’t have them
We are often asked to put content in Frequently Asked Question format (FAQs). They’re a popular convention on the web, but we don’t recommend them and here’s why: They’re too...
Sarah Richards is Head of Content at GDS.
We are often asked to put content in Frequently Asked Question format (FAQs). They’re a popular convention on the web, but we don’t recommend them and here’s why: They’re too...
A couple of weeks ago the content team at GOV.UK won a black pencil at the D&AD awards. Alongside the Design of the Year award it’s been a lovely way...
...what the government is doing on a subject, you need to know which department is responsible. You’ll probably need to go to a number of government sites to find all...
...you will see changes regularly over the next few months. So please take a look and let us know what you think either via comments below or by emailing gds-blog@digital.cabinet-office.gov.uk....
When people talk about web design they sometimes take good editorial work for granted. We've already talked about how we are identifying user needs and content titles for gov.uk but...
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