Earlier this year James Weiner and Ben Welby wrote about the browsers and devices that we are supporting on GOV.UK. We made these decisions using browser/device data from various sources including Directgov, BusinessLink, central government departments and several other big sites. …
I'm a Technical Architect at the Government Digital Service working on GOV.UK. Previously I've helped to make government services better at the DVLA.
The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 which came into effect last year has presented UK website owners with a few challenges in moving to compliance. Those of us who work on public sector websites are no …
An important design rule of GOV.UK is to hide complexity, so if we are being truly user-centric, people should not need to understand the structure of government to be able to access services. Search data tells us that when people …
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- Understanding user satisfaction on GOV.UK Notify 9 November 2022
- The Single Data Environment: joined-up digital analytics 17 October 2022
- Making it easy to create and publish digital forms on GOV.UK 6 October 2022