Beating performance anxiety
...that met these requirements: Digital take-up: how many transactions are completed online? Cost per transaction: how much does it cost to provide each transaction? User satisfaction: how highly do users...
Building the standard
...managers and their teams. It also introduced project pages where service managers could record their progress and share their learnings: Guides and toolkits were stored on Github, then synced into...
Of the web, not on the web
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Digital strategy, GDS team
...to address the CIO issue in government as, by definition, it is tough to be a CIO in government with so much of that information and data residing in outsourced...
An introduction to Assisted Digital
We provide an introduction to Assisted Digital which allows customers with different support requirements to access digital services, ensuring no one is left behind.
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