Beating performance anxiety
...progress in three areas: improving the user’s experience of the service, reducing running costs, and shifting people towards using the digital channel. The GDS design principles provided us with a...
...progress in three areas: improving the user’s experience of the service, reducing running costs, and shifting people towards using the digital channel. The GDS design principles provided us with a...
...managers and their teams. It also introduced project pages where service managers could record their progress and share their learnings: Guides and toolkits were stored on Github, then synced into...
...to address the CIO issue in government as, by definition, it is tough to be a CIO in government with so much of that information and data residing in outsourced...
We provide an introduction to Assisted Digital which allows customers with different support requirements to access digital services, ensuring no one is left behind.