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  1. Comment by simonfj posted on

    Hi Katie,

    I've been flashing the service manual around a few global traps. So thanks for that.

    One think I'm tracking across a few countries is this idea of "putting users first" as opposed to "citizen centric". And I know you've been burnt by tryin to take the latter approach.

    We still have the entrenched problem that if a .gov doesn't offer citizens a place to store their pds (personal data store - slide 6 ) and identify users who use a service, then they can never be offered the kind of personalized services which they are demanding. There's also no way citizens can trust a private service to store things like their private medical information.

    Building public operated NETWORK(S) OF TRUST (or "trust fabric" as network guys will talk about this), will always come down to sharing an education between citizens and civil servants. And it HAS been shared (for years) between network designers who run NRENs and their "civil servants".

    Now, as web designers in the .govspace are slowly becoming internet-user centric - something .eduspace network designers have been doing for years - we might start to take advantage of some of the services which have been trying to make their way out of the research networks. e.g.

    So thanks for this GDS web space. It's certainly a lot easier to follow developments (from the top - cabinet - looking down), compared to similar developments which are scattered across seemingly unrelated in other countries like

    I just hope we can get a global perspective, and share the education, about each country's GDS approach to the same things. Seems as if most govspace designers don't appreciate that, on the web, there are two other words - World Wide.

    That said, we ought to recognize two distinct mindsets, who rarely talk or understand one another. i.e. speak the same language. (even in this GDS space). Here's a little insight into the "Connecting computers" language. All the best.

  2. Comment by Link roundup | Kind of Digital posted on

    [...] Building a network of trust around the Digital by Default Standard [...]

  3. Comment by Alan Rider posted on

    Really enjoyed the Show and Tell event at GDS. It was good to see what other Departments were doing, make new contacts and share issues and solutions in the round.