One of the most important objectives for the Digital by Default Service Standard project was setting out a consistent way of measuring service performance. Why? Because all too often, there has been no shared understanding of how concepts like ‘customer …
Related content and links
Government Digital Service
Government Digital Service (GDS) delivers platforms, products and services that help government to become joined-up, trusted and responsive to user needs.
How accessible is your website?
Public sector organisations have a legal duty to make websites accessible. Find out how your organisation is impacted at GOV.UK/accessibility-regulations
- The next steps for digital, data and technology in government 6 April 2021
- Podcast: GOV.UK Platform as a Service 31 March 2021
- What’s next for GOV.UK in 2021 to 2022 29 March 2021