John Waterworth

Reaching all our users

Posted by: John Waterworth, Posted on: 22 November 2013 - Categories: GDS team

For the Individual Electoral Registration project I've been out and about doing user research around the UK. These pop-up research days are fascinating, frustrating, scary and fun. However much I plan, I never know exactly what I'll find when I get …

Expats: help us test a new service

Posted by: John Waterworth, Posted on: 23 October 2013 - Categories: GDS team, Transformation

EDIT: In response to the comments we have received we thought it would be helpful to explain up-front that we will be extending our testing so people will be able to take part wherever they live around the world when …