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Helping claimants use digital services at Stevenage Jobcentre Plus

Posted by: Richard Smith, Posted on: 4 July 2013 - Categories: Accessibility, Service design

We know that great work is already going on inside and outside government to help people use digital services. We’re collecting examples to share as best practice and to learn from as we develop ideas for assisted digital support. We’ve …

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We are not the first to tread this path

Posted by: David Mann, Posted on: 9 May 2011 - Categories: GOV.UK

...DEFRA Defra relaunched their website based on WordPress, an open source platform. You can read Simon Everest’s presentation here on how and why DEFRA made this choice. Alpha.gov.uk is built...

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