Putting customers first: DVLA and CustomerFirst partnering to improve Drivers Medical service
Posted by:
Daniela Wegrostek, Senior Engagement Manager, GDS and Eleanor Mcconachie, Service Owner, GDS, Posted on:
-
Categories:
Digital, Data and Technology
CustomerFirst, a new unit in the Government Digital Service, is working with the Driver and Vehicle Licensing Agency (DVLA) to explore improvements to the end-to-end customer journey for the Drivers Medical service, while continuing to prioritise road safety and accessibility for everyone who needs them.
