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Welcoming DWP to GOV.UK

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Today we welcome the Department for Work and Pensions (DWP) to GOV.UK.

DWP is the 21st department to move to the Inside Government section of GOV.UK. It has joined Inside Government with almost 900 publications, 9 new policies, a host of case studies, and detailed guidance on Universal Credit and workplace pensions.

I know firsthand what it takes for a department to move onto GOV.UK because I helped manage the process for DECC prior to joining GDS. Since joining GDS in February 2013 I have been the transition manager for the DFID and DWP transitions.

The transition manager is responsible for supporting departments through the process, tracking progress and ensuring open, clear communication between the department and the Inside Government team. Having experienced transition from both perspectives, I know that an effective transition manager needs to be supportive and organised but also unafraid to challenge assumptions and conventional ways of thinking and doing.

This role has been an important part of the process that's now seen almost all of the ministerial departments move to Inside Government (with the rest to follow very soon). Congratulations to Liz Curbison and her team in Leeds for making it happen for DWP.

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  1. Comment by A Alao posted on

    Hi Lynne, I'm in a similar situation. My pension was due to start 6 months ago but has still not been paid. After 3 months of being fobbed off with excuses I applied for Job Seekers Allowance. I did not have a penny to my name. Another 3 months has passed and still no money. No pension no ESA. The excuse is still "it is being processed". They promise to call back with 4 hours. They NEVER do.

    I called them to lodge a compact, guess what they told me? We will call you back. Did they hell!!! I have now reported the my MP and the DWP complaints department.

  2. Comment by Lynne Heal posted on

    I was in a workplace pension ,who owe me thousands and wont pay it all out am owed unless am dead I advise everyone to stop paying into one. Reason being if you become ill fighting a disease its does not work for you at all