How users feel about webchat
Webchat is a support channel where users can talk to advisers through real-time online text chat. We ran an alpha to learn from departments that have been using webchat and to learn what works for users.
The power of the disinterested
One of the criticisms of the 'Alphagov' project I’m most aware of is the ‘who do they think they are’ approach to the team itself. The bulk of the team were recruited from outside government so it might be that …
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Government’s authentication and digital identity solution
Read GDS’s recent blog post for an update on our one login for government programme, including live beta, onboarding and feature development.
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.