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Exploring the user needs of technology governance

Posted by: Andrew Greenway, Posted on: 4 July 2013 - Categories: Technology

We’ve been interviewing colleagues across the civil service to establish a clear set of user needs as part of our review of the governance of technology provision in government. We’ve...

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Helping claimants use digital services at Stevenage Jobcentre Plus

Posted by: Richard Smith, Posted on: 4 July 2013 - Categories: Accessibility, Service design

We know that great work is already going on inside and outside government to help people use digital services. We’re collecting examples to share as best practice and to learn from as we develop ideas for assisted digital support. We’ve …

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