7 comments

  1. BMV Property

    I think the new era of Social Media has changed the way businesses interact with their customers on a massive scale, we use twitter and facebook to promote to our customers and it is great to see the government taking initiative and using these social tools to get real feedback from the general public, good one Norolk County Council

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  2. SLIDESHARE: Real Time Social Media Campaigns Can Make Routine Tasks Sexy « The Dan Slee Blog

    [...] then,the public sector in  Norfolk have done good things with an event and Louise Kidney, a passionate innovative  officer for Blackburn with Darwen has kicked about [...]

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  3. Tony Hirst

    Interesting post... I took the liberty of seeing how @norfolkcc is positioned in social media space, by grabbing the public list of @norfolkcc's Twitter followers, then for each of those users grabbing their lists of friends. I then pruned the resulting network to see which accounts were followed by 250 or more of @norfolkcc's followers. The results are pretty much what I expected to see.... A low resolution version of the the map is at http://www.flickr.com/photos/psychemedia/6302490749/ Let me know if you'd like a higher resolution SVG version

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  4. Project Ideas by iancremona - Pearltrees

    [...] How Norfolk County Council used Twitter to show a human face | Government Digital Service We took our lead from Walsall Council and other public sector tweeting pioneers and sought to increase understanding and make people feel closer to the council and its services. But we also wanted to do something a little different to what had gone before, initially because we knew we stood to get more attention for the project this way. We decided to focus on trying to convey a day in the life of five specific teams or individuals who work for the council, all in one day, ‘Our Day’. [...]

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  5. For better, for worse: social media and engaging change « The Energy Saving Trust's blog

    [...] County Council handed over responsibility for responding to these queries to its customer service team; their account is now picking up 500 followers per month, which their media officer recognises is [...]

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  6. For better, for worse: social media and engaging change | Air Source Heat Pumps

    [...] County Council handed over responsibility for responding to these queries to its customer service team; their account is now picking up 500 followers per month, which their media officer recognises is [...]

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  7. Jeff

    Nice, this has given me some good ideas for my own uses of Twitter 🙂 I've also followed @norfolkcc’s.

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