Jobs

Working at GDS Want to know more about working at GDS? Here’s a bit of an insight into life with the GDS team.

We are also often looking for contractors to help us on specific projects, look at our available contracting roles on our contracting page.

Current vacancies


Role

Business Analyst – Identity Assurance Programme (Band B2)

Duties

The Identity Assurance Programme is based in the Government Digital Service. The programme is developing an identity assurance service. The service is due to be launched in early 2014. It will allow users to sign in securely to digital government services and enable service providers to be confident that users are who they say they are.

The programme has published standards for identity validation and verification, signed contracts with 5 identity providers, and created a technical architecture and user experience. Major government services will be connecting to the identity assurance service over the next 2 years, from 2014 to 2016. These services will include, but not be limited to, the exemplar services that are being developed as part of the digital transformation programme.

The Business Analyst will work as part of the policy and engagement team to develop the pipeline of services that will connect to the identity assurance service between 2014 and 2016.

Responsibilities

  • to support the process of taking government digital services through a structured engagement process to assess their needs and plan their connection to the identity assurance service
  • to analyse business requirements to agree detailed functional and technical specifications and plans, drawing on input from specialist colleagues within the programme
  • to gather and analyse data relating to the costs and benefits of each service’s migration/connection plans
  • to maintain projections of volumes of users and transactions for each service and for the pipeline as a whole
  • to assess new requirements that are not yet met by the identity assurance service, helping to make sure that the needs of incoming services fit with overall service plans in the wider identity assurance programme
  • to identify and analyse problems and issues that may affect the successful delivery of the identity assurance programme
  • to apply proven communication, analytical, and problem-solving skills to ensure that the team’s plans and objectives are achieved

Contract

Two years fixed term.

Salary

£30,117- £38,484

Closing date

24 April 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 1409834.

You can find out more about GDS on our blog, or by following us on Twitter.


Role

Business Analyst – Identity Assurance Programme (Band A)

Duties

The Identity Assurance Programme is based in the Government Digital Service. The programme is developing an identity assurance service. The service is due to be launched in early 2014. It will allow users to sign in securely to digital government services and enable service providers to be confident that users are who they say they are.

The programme has published standards for identity validation and verification, signed contracts with 5 identity providers, and created a technical architecture and user experience. Major government services will be connecting to the identity assurance service over the next 2 years, from 2014 to 2016. These services will include, but not be limited to, the exemplar services that are being developed as part of the digital transformation programme.

The Business Analyst will work as part of the policy and engagement team to develop the pipeline of services that will connect to the identity assurance service between 2014 and 2016.

Responsibilities

  • to build and maintain effective relationships on behalf of the programme with technical, policy and programme teams across government
  • to take government digital services through a structured engagement process to assess their needs and plan their connection to the identity assurance service
  • to work with service managers and their teams in government departments and agencies to assess their needs and agree timings and detailed plans for their connection to the identity assurance service
  • to analyse business requirements to agree detailed functional and technical specifications and plans, drawing on input from specialist colleagues within the programme
  • to make sure that the requirements of each service due to connect to the programme are fully understood, effectively communicated, feasible and consistent with the overall programme
  • to gather and analyse data relating to the costs and benefits of each service’s migration / connection plans
  • devise and maintain projections of volumes of users and transactions for each service and for the pipeline as a whole
  • to identify, assess and prioritise new requirements that are not yet met by the identity assurance service, helping to make sure that the needs of incoming services fit with overall service plans in the wider identity assurance programme
  • to identify, analyse and solve problems and issues that may affect the successful delivery of the identity assurance programme
  • to apply proven communication, analytical, and problem-solving skills to ensure that the team’s plans and objectives are achieved

Contract

Two years fixed term.

Salary

£46,000 – £60,484

Closing date

24 April 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 1409897.

You can find out more about GDS on our blog, or by following us on Twitter.


Role

Developer – Identity Assurance Programme

Duties

The Cabinet Office Identity Assurance Programme, based in the Government Digital Service, is developing services that allow users to prove their identity online so that they can access new digital public services. This is a world-leading programme, which involves a unique and interesting mixture of technical, usability, security, privacy and commercial challenges that need to be met to deliver the public services that users need.

We want to expand our team of outstanding developers to help the UK government build and run great digital services for the people of the UK.  Candidates must have strong skills in backend web development and be ready to quickly get to work within a multi-disciplinary team of developers, designers, editors, analysts focussed on one or more products or projects.

You will be working in an interesting and varied technical environment solving problems related to security, identity management, and scaling in a cloud based environment with heavy use of microservices. You will use agile working practices, TDD, and continuous integration and continuous delivery approaches to rapidly deliver improvements to production.

Responsibilities

  • building web products to serve a variety of citizens’ needs
  • implementing APIs for internal and external use
  • building up a useful, robust automated test suite to support a Continuous Deployment environment
  • being involved in the wider web development community, identifying good practices we can adopt and sharing our experiences
  • sharing knowledge of tools and techniques with the wider team, both developers and non-developers
  • taking part in 2nd-line support of applications and platforms, including occasional support outside of office hours

Contract

Two years fixed term.

Salary

£46,000 – £60,484

Closing date

30 April 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 14010395.

You can find out more about GDS on our blog, or by following us on Twitter.


Role

Front End Developer – Identity Assurance Programme

Duties

The Cabinet Office Identity Assurance Programme, based in the Government Digital Service, is developing services that allow users to prove their identity online so that they can access new digital public services.

This is a world-leading programme, which involves a unique and interesting mixture of technical, usability, security, privacy and commercial challenges that need to be met to deliver the public services that users need.

We want to expand our team of outstanding developers to help the UK government build and run great digital services for the people of the UK.  Candidates must have strong skills in front-end web development and be ready to quickly get to work within a multidisciplinary team of developers, designers, editors, analysts focussed on one or more products or projects.

Day-to-day you will be responsible for working with that team to design, create and improve new and existing products, platforms and transactions across government.

Responsibilities

  • building web products to serve a variety of citizens’ needs
  • building and maintaining a quality and consistent front-end codebase
  • ensuring the interface works on a variety of supported platforms
  • developing interface prototypes to support new features and user research
  • being involved in the wider web development community, identifying good practices we can adopt and sharing our experiences
  • sharing knowledge of tools and techniques with the wider team, both developers and non-developers
  • taking part in 2nd-line support of applications and platforms, including occasional support outside of office hours

Contract

Two years fixed term

Salary

£46,000 – £60,484

Closing date

30 April 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 1410426.

You can find out more about GDS on our blog, or by following us on Twitter.


Role

Technical Architect - Common Agricultural Policy (CAP) Delivery Programme

Duties

As a Technical Architect working at the Government Digital Service (GDS) your role will be to design, develop, test, deploy, maintain, and enhance groundbreaking and high-profile digital products. You’ll work in small, agile, high performing teams alongside developers, visual designers, UX specialists, content designers and other digital professionals to create user-focused, scalable and high-performance digital services for tens of millions of users.

This post is based in Reading working with the Common Agricultural Policy (CAP) Delivery programme.

You’ll be involved in the wider software development community, both online and in person at conferences and events. It’s everyone’s responsibility to keep themselves at the cutting edge of digital and web technology, to mentor new developers, and to spread the word about what we’re doing at GDS.

Candidates must have a strong track record of building and running high volume, reliable and flexible services that are relentlessly user-focused and continually improved through iterative development.

The role requires an equal balance of technical expertise, gained through current, hands-on involvement in developing real-world systems, and excellent interpersonal skills allied with the ability to quickly develop strong working relationships in high pressure environments. Candidates should ideally have experience in development of transformational digital services on “brownfield estates” and/or rapid development and scaling of very high-volume “greenfield” services.

Technical Architects carry out a wide range of activities, from actively writing code as a senior member of the development team and breaking down complex problems and identifying steps towards solutions, through to coaching individuals and engaging with non-technical people at all levels of seniority.

Responsibilities

  • provide hands-on technical leadership, in the development, operation and ongoing improvement of complex, transformational digital services serving millions of users
  • work with product managers to understand user needs for new and existing services
  • act as the technical authority in prospective, information gathering and scene setting meetings with other government departments, evaluate technical proposals from external suppliers, and make implementation recommendations to senior stakeholders
  • work with delivery teams and partners to break technical requirements down into appropriate pieces, and to identify key API requirements for integration with internal and external systems
  • lead the rapid development of user-driven prototypes to identify technical options and inform architectural approaches, working with colleagues and supplier team members to write tests, code and documentation for new and existing systems
  • ensure that new and updated platforms, products and transactions are thoroughly tested for performance, are able to handle specified load, and can be maintained over the long-term
  • work with external suppliers to ensure that their system architectures are robust, scalable, open and secure, with appropriate overall system design and integration points/APIs, to deliver a high quality user experience
  • advise on, manage and implement agile delivery projects within government departments, providing guidance, mentoring and training in agile technical delivery and evolutionary software architecture to government departments and agencies
  • provide mentorship and/or line management for software developers and junior software developers
  • assist with building a culture of continuous delivery and improvement, ensuring that key systems are regularly analysed, maintained and improved

Contract

Two years fixed term

Salary

£41,360 – £56,383

Closing date

2 May 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 1410681.

You can find out more about GDS on our blog, or by following us on Twitter.


Role

Security Architect – Identity Assurance Programme

Duties

The Identity Assurance Programme team, based in the Government Digital Service, is developing services that allow users to securely access these new digital public services.

We want to expand our team to help the UK government build and run great digital services for the people of the UK.  Candidates for this role must have strong skills and experience in security architecture and be ready to quickly get to work within a multi-disciplinary team of developers, designers, editors, analysts focused on one or more products or projects.

Working within Delivery team within the Identity Assurance Programme, you will be responsible for ensuring that the products and services developed have appropriate security controls, and that there is a clear roadmap for evolving the security of these services, and the impact they have on relying services and their users.

Day-to-day you will be responsible for working with that team to design, create and improve new and existing products, platforms and transactions across government.

This is a world-leading programme, which involves a unique and interesting mixture of technical, usability, security, privacy and commercial challenges that need to be met to deliver the public services that users need.

Responsibilities

  • assessing the Identity Assurance programme’s needs and capabilities in relation to information security to protect its services and the users of those services
  •  developing appropriate functional and non-functional requirements, controls, business process and process modifications, to assure information security risk assurance objectives for the identity assurance programme are met
  •  ensuring the appropriate controls are in place to meet the Identity assurance programmes information security needs across the products it develops
  •  leading and advising on security related procurements, such as protective and transactional monitoring
  •  be the security lead and participate in an identity assurance technical design working group for all matters related to the above
  •  provide a strategic view of information security needs and counter fraud to the Identity Assurance programme based on known scope
  •  represent the identity assurance programme delivery team on relevant standards, and governance bodies, providing the primary point of contact

Contract

Two years fixed term

Salary

£46,000- £60,484

Closing date

2 May 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 1410565.

You can find out more about GDS on our blog, or by following us on Twitter.


Role

Technical Analyst – Identity Assurance Programme

Duties

We want to expand our team to help the UK government build and run great digital services for the people of the UK.  Candidates must have strong skills in analysis of technical, user and business needs, and be ready to quickly get to work within a multi-disciplinary team of developers, designers, editors, analysts focussed on one or more products or projects.

The Cabinet Office Identity Assurance Programme, based in the Government Digital Service, is developing services that allow users to prove their identity online so that they can access new digital public services.

This is a world-leading programme, which involves a unique and interesting mixture of technical, usability, security, privacy and commercial challenges that need to be met to deliver the public services that users need.

A technical analyst on the Identity Assurance Programme works closely with the technical architects, UX team and program team to define and write the technical and business stories required for the delivery work for the IDA Program.

Day-to-day you will be responsible for working with that team to design, create and improve new and existing products, platforms to support transactions across government.

You will be working in an interesting and varied technical environment solving problems related to security, identity management, and scaling in a cloud based environment. You will use agile working practices and continuous delivery approaches to rapidly deliver products to production.

Responsibilities

  • defining and writing technical and business stories required for delivery for the Identity Assurance programme, for software and infrastructure development
  • working closely with Quality Assurance engineers and software and system developers to ensure that the development matches the user and business need
  • maintaining technical and non-technical documentation required by integration partners in order to integrate with Identity Assurance software
  • working with technical architects and technical leads to ensure the requirements match what is needed
  • working closely with integrating parties during their on-boarding process and during any subsequent changes to the relevant standards published by the team
  • being involved in the wider development community, identifying good practices we can adopt and sharing our experiences
  • sharing knowledge of tools and techniques with the wider team, both developers and non-developers

Contract

Two years fixed term

Salary

£46,000- £60,484

Closing date

2 May 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 1410573.

You can find out more about GDS on our blog, or by following us on Twitter.


Role

Product Analyst

Duties

Product Analysts are digital analytics specialists, and are part of the Performance and Delivery Unit (PDU) which sits at the heart of GDS. PDU exists to measure and understand user needs and experiences to improve public services. It does this through user research and data analysis, tools such as the Performance Platform, and controls like the Digital by Default Service Standard.

Product Analysts work with product and service managers of the GOV.UK website and a growing set of government digital services. We provide instrumentation guidance, analysis and reporting to support an evidence-based culture. You will specify, collect and present the key performance data and analysis for the team’s product or service. You will help revolutionise the way the government continuously measures, assesses, and improves digital services.

You will have excellent analytical and problem solving skills and quickly develop recommendations based on quantitative and qualitative evidence from digital analytics, content and search engine optimisation, financial data and user feedback. As we have a range of products, successful candidates may have a particular focus on different aspects of the discipline.

You will need to be confident in explaining technical concepts to a wide audience, often with limited technological background.

You will be comfortable with data, from gathering and analysis through to design and presentation.

You will also be a passionate advocate for data-driven decision-making. Whilst you will spend much of your time embedded in a product or service team, you will also support the Head of Product Analytics to maintain the digital analytics functional service and work with other colleagues in the Performance and Delivery Unit.

Responsibilities

  • support the product or service manager with accurate and actionable data, by managing and developing analytics instrumentation
  • participate in the development of the vision for data/analytics architecture and workflow across the organisation, including instrumentation, tagging and user management
  • produce accurate, engaging and actionable analysis
  • support development teams to instrument transactions and content appropriately to capture user journeys and completion rates
  • provide recommendations for content creation and improvements based on user-data to content team and departments in an easily understandable way
  • analyse online and offline data sources to derive priority user needs and user behaviour
  • provide recommendations for content creation and improvements based on user-data to content team and departments in an easily understandable way
  • actively participate in a data analytics community of practice, assisting with training and knowledge transfer of digital analysis principles to wider audiences and expanding your own and others’ data analysis skills
  • work closely with user researchers to combine the ‘what’ and ‘why’ of user behaviour
  • share examples of best practice in digital performance management across government, contributing to the Government Service Design Manual
  • support the procurement of the necessary digital platforms to support automated and real-time collection and presentation of data
  • identify delivery obstacles to improving performance measurements and working with teams to overcome those obstacles

Contract

Two years fixed term

Salary

£30,117 – £38,484

Closing date

2 May 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 1410910.

You can find out more about GDS on our blog, or by following us on Twitter.


Role

Head of Partnership Policy – Digital Inclusion Team

Duties

The Head of Partnership Policy will report into the Deputy Director of the Digital Inclusion Team, and play a leadership role in the team to develop and iterate the strategy, develop policy ideas and drive implementation of the strategy’s 10 actions. In particular, Head of Partnerships Policy will take ownership of the new  UK Digital Inclusion Charter commitments, whose Delivery Board government will co-chair with Go ON UK (Baroness Lane-Fox’s digital skills charity). This will involve working in partnership with cross-sector organisations in the public, private and voluntary sectors, and will require the Head of Partnership Policy to lead on managing these stakeholder relationships and have responsibility for the Delivery Board’s governance and delivery of the 10 Charter actions.

We are looking for a candidate with excellent policy, strategy, stakeholder management and programme management skills. The Head of Partnership Policy will work closely alongside the Head of Strategy and Evidence and the Head of Government Policy in the Digital Inclusion Team, each of whom have responsibility for the three key areas of the team’s work. This work will be underpinned by programme management of the team’s work and delivery of the strategy actions, using the Agile approach and with the support of an agile delivery manager.

Responsibilities

  • leading on the governance of the UK Digital Inclusion Charter Delivery Board and its working groups and partner forum, in partnership with Go ON UK (with whom we are co-chairs)
  • leading on stakeholder relationships and knowledge in local government, public, private and voluntary sectors, in particular signatories to the UK Digital Inclusion Charter (which stands at 41 at the moment but will grow over time)
  • lead on maintaining a strong working relationship with Go ON UK at CEO level and throughout the organisation
  • lead on delivery of the 10 actions set out in the Digital Inclusion Charter, as well as evaluating and reporting progress for the government digital strategy quarterly progress reports
  • lead on our working relationship with relevant government stakeholder teams, in particular the Cabinet Office Business Partnerships Team
  • work closely with Head of Strategy/Evidence and Government Policy in the Digital Inclusion Team to integrate and coordinate the three key strands of the team’s work
  • representing the team’s work and presenting to wider stakeholder groups, for example, at digital inclusion conferences where relevant
  • line management of 1 team member as part of a small, focussed start-up team
  • taking an open policy making approach to the work of the team, and encouraging innovative and partnership working
  • promoting excellent programme management (via agile) and digital competencies throughout the team’s work

Contract

Two years fixed term.

Salary

£46,000 - £60,484

Closing date

6 May 2014

How to apply

Find out more details, including person specification, on the Civil Service jobs site.
Please send completed application form to cabinet-office.external@dwp.gsi.gov.uk quoting ref: 1411469.

You can find out more about GDS on our blog, or by following us on Twitter.