How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
What we learned from user research with the public on completing PDF and online forms.
GDS has published the Digital Landscape Research today alongside the Government Digital Strategy. We want to tell you more about the research, and why we did it.
One of the best things about well-designed digital services - shopping, banking, booking flights - is how much more efficient they are for users. But an equally big plus of digital is the efficiency benefits for organisations providing those services. …
As you know, today we launched the Government Digital Strategy. I’m part of the team that was tasked with putting these documents online, and from the outset we wanted to do it in a much more comprehensive way than simply …
Back in May, we blogged about the work we were just starting on assisted digital. Today, in the Government Digital Strategy, we commit to taking a cross-government approach to assisted digital, to continuing our work with departments and expert organisations …
This morning Minister for the Cabinet Office Francis Maude published the digital strategy, and I wanted to explain why and how it was developed.
I've talked before about various aspects of how we build software at GDS, and especially for GOV.UK, but I'd like to take a step back and about one of our early design rules: "tools over content".
While you tuck into your toffee apple and enjoy the fireworks this evening, make sure you save a few oohs and aahs for us. In ten days’ time, on November 15, the first two government departments will move their corporate …
Huge thanks to Helen Hardy from HMRC for writing this guest post. Helen has worked in the team managing businesslink.gov.uk since January 2009, and she writes here about the evolution of businesslink.gov.uk and what the site's closure means to the …
As the week draws to an end I wanted to tell you a bit about what we've been up at to GDS this week…
Following the successful release of GOV.UK a couple of weeks ago, I wanted to share some of the work we've done to support users on mobile devices (smartphones and any other portable devices with a modern web browser). It's a …