How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
What we learned from user research with the public on completing PDF and online forms.
Fresh out of a roundtable discussion on the Open Standards: Open Opportunities consultation, Linda Humphries discusses whether open can really mean closed.
Last week, Don Thibeau, Chairman and Director at large of Open Identity Exchange (OIX) , and Executive Director of The OpenID Foundation paid a visit to the UK. Recognising common issues around fraud and identity, he discussed the need for a ‘team …
The third phase of the beta of GOV.UK
Very shortly we're going to release an alpha version of design principles. I thought I'd explain some of the thinking behind them in advance of that release. Firstly, why design principles?
Mention the word "API" to the wrong audience and blank looks shortly follow. For the uninitiated, an API, or "Application Programming Interface", is a way for one computer to use information or services held on another computer, often across the …
At GDS, we have been building teams focused around product rather than teams focused solely on expertise and I am pretty typical of this ethos. My background is graphic design, so working on the web meant I needed to learn …
This afternoon, I attended the first meeting of the new cross-Government Digital Leaders network. Chaired by Mike Bracken it brought together the nominated Digital Leaders from all Government departments and the devolved administrations of Scotland, Wales and Northern Ireland with …
This week saw one of the key set pieces in the Government’s annual calendar - the Budget. All of Government is affected and we're no different here in Government Digital Service. In this budget the government set out its ambition …
As Product Analytics Lead at the Government Digital Service, one of my interests is how effectively people are finding government information and where they are finding it. I recently read the post on Government in the Lab; Social Media Drives …
The Cabinet Office Identity Assurance Programme (based in the Government Digital Service) aims to help users transact digitally with public services through convenient & secure login mechanisms. Behind this simple objective lies a complex problem: how to ensure the user …