We need to make sure that the new Service Standard supports everyone in government who is involved in designing and delivering services. So we’ve been working with colleagues across government to work out what challenges the new Service Standard should address. Here’s what we found out.
How we're transforming digital services across government. There's more detail on our digital transformation blog.
Earlier this month I visited GDS staff in the White Chapel Building with my senior management team. I was last there in the summer – and it was great to see everyone now fully settled in. The office felt like …
On 10 May GDS will be hosting Sprint 18. This will be an event to celebrate all the great work that has been done so far to transform government – and to look at what we’ll be doing next.
A year ago we published the Government Transformation Strategy. In this post, GDS Director General Kevin Cunnington talks about how government has been transforming together and what our priorities are now.
Doing complex tasks like ‘starting a business’ or ‘learning to drive’ means users have to find lots of different pieces of content and interact with government lots of times. We’ve been working to take all these bits and pieces and build them into a coherent service journey, which will be displayed on a single page.
Alan Rider from the Department for Transport (DfT) talks about developing the DfT Digital Data Index and how the team went about determining its users' needs.
Whether you’re a specialist or non-specialist civil servant, the GDS Academy will help improve your digital awareness by giving you a better understanding of the user-centred methodologies which are at the heart of government transformation.
People don’t care about our internal processes. They just want to ‘do the thing’ – set up their limited company or register for self-assessment. Here's how we helped them do that.
The teams at Intellectual Property Office have recently passed a ‘live’ service assessment for their new digital application service for registered designs.
There was a bit of a buzz at GDS on Tuesday as we welcomed our new minister Caroline Nokes to the new home of GDS in Whitechapel. This was an early chance for the Minister to get a deeper understanding of how GDS is supporting the delivery of digital transformation in Government and to take a look around our new offices.