Lorna Tang worked with Citizens Advice and its data for 7 months. In this post, she explains how this continued collaboration improves government services, content, policy and user experience.
Innovations in data science provide huge opportunities to improve the way we develop policy, and design and deliver public services. We need to make sure that we are responsible in the way we use data. So, last year, GDS published the beta version of the Data Science Ethical Framework.
Alan Rider from the Department for Transport (DfT) talks about developing the DfT Digital Data Index and how the team went about determining its users' needs.
Across government, departments are beginning to realise not only the value of the data they hold, but also how they can use data science to make more effective, data-informed decisions.