Jen Allum, Head of GOV.UK, shares an update on how GOV.UK is responding to evolving user needs and progressing plans to personalise digital interactions with government.
Jen Allum - Head of GOV.UK
GOV.UK’s current role at the centre of the Coronavirus response shows how vital our plans for trusted, personalised and joined-up interactions are. Jen Allum, Head of GOV.UK, discusses what’s next in being able to offer information and services in response to changing user needs.
Since 2012, we’ve taken nearly 2,000 government websites and combined them into a single site. But over these last 7 years, both technology and user expectations have changed in profound ways. In this post, Jen Allum talks about the next big phase of GOV.UK.
Related content and links
Government Digital Service
Government Digital Service (GDS) is leading the digital transformation of government.
How accessible is your website?
Public sector organisations have a legal duty to make websites accessible by 23 September 2020. Find out how your organisation is impacted at GOV.UK/accessibility-regulations
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